For employees to electronically submit copy requests to the IKON Copy Center

IKON TRAC is here!

https://chandler-gilbertcc.ricohtrac.com/

Welcome to IKON's new digital submission service, IKON TRAC. Now you can submit copy requests to us from anywhere with an internet connection, and attach files of any size. Please follow there simple instructions to get logged in to IKON TRAC and you'll be ready to go

1. If you are a full-time employee, you may already have an account set up. Your username will be your first initial and your last name (ie: jsmith) and your password will be password. You will be asked to change your password the first time you log in.
2. If you are a new user, click on the 'New User' link and fill out the requested information. A notice will be sent to IKON and we will validate your account.
3. Once validated and you have logged in, go to 'Submit Request'.
4. Fill in and select the appropriate boxes for your request.
5. This is a two page form. Click 'Next' at the bottom of page one.
6. At the bottom of page two, make sure that you have entered your 'Cost Center' (copy code) and click 'Submit'.
7. You can track the progress of your job through TRAC, and resubmit jobs that you need regularly with just the click of a button.

Detailed instruction document: IKON TRAC FAQ

If you have any questions about the digital submission process, please call the Copy Center at 480.732.7106

Hours of Operation

Monday - Thursday 7:00 a.m. - 6:00 p.m.
Friday 8:00 a.m. - 4:00 p.m.
Location: Bradshaw Hall, Room 120
Phone Number: 480.732.7106

Copy Job Run To Williams Campus

Monday - Friday 12:30 p.m.
Copy jobs must be submitted to the Cashier's Office by 10:00 a.m.

Daily Copy Runs at Pecos Campus

Monday - Thursday 10:30 a.m. & 4:30 p.m.
Friday 12:00 p.m.

Delivery
For customer convenience, we provide daily copy pick-up and deliveries. Special delivery is available upon request. A variety of requesting methods are available for customer convenience. Copy requests can be submitted by placing your requests in the designated pick-up locations with an attached job ticket; walk-up service in the copy center is always welcome. We encourage job requests electronically. If you do not receive a confirmation email within 24 hours, please contact 732-7106.