Student Advocate
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 Complaints, Problems & Issues


Chief Student Advocate

The Vice President of Student Affairs' Office serves as the chief advocate for all students at Chandler-Gilbert Community College. All students are welcome to call [(480) 732-7309], come by the Coyote Center at the Pecos Campus, or e-mail the Vice President of Student Affairs with any issues related to Chandler-Gilbert Community College at: bill.crawford.iii@cgcmail.maricopa.edu
 
The Vice President of Student Affairs' Office provides information on all student services and the following MCCCD policies:
Student Helpline: (480) 732-7309
The 24-hour HELPLINE affords students another way to communicate any personal, social, or academic concern they may have while attending CGCC. The HELPLINE is a means for students to seek personal attention on matters that are of importance to them and affect their efforts to succeed while attending CGCC. Students who have questions or concerns about campus or classroom policies, procedures, or activities are encouraged to call this number at any time of the day or night. The Vice President will promptly respond within twenty-four hours. This call will go to the Vice President's voice mail; a tape-recorded message will ask students to leave their name, phone number (if students choose to provide it), and their request. Every effort will be made to contact students and answer or
resolve their questions or concerns.
 
Reasons students or their parents may wish to use this HELPLINE are:

Student grievance procedures

  • Personal concerns about:
    • Overall campus climate
    • Harassment/discrimination
    • Any campus procedure in student services
    • Withdrawing or dropping out
    • Concerns about a course or instructor
    • Questions about a campus rule, regulation, or policy
    • Suggestions for a workshop, activity, or program to meet a campus need

  • Any topic that students need someone to take action on at CGCC!

By identifying students' needs, the Vice President of Student Affairs, through the use of this HELPLINE, is willing to offer support in addressing their needs and making effective referrals to the appropriate campus service, program, or personnel. Complete confidentiality is assured.